At buy138, your privacy is not just a regulatory obligation — it is a core value we uphold every day. This page clearly and transparently explains how we collect, use, store, and protect the personal information of every member who entrusts their data to us.
These are the concrete standards we apply to keep every member's data secure.
All data transmitted between your device and buy138 servers is encrypted using 256-bit SSL/TLS protocol — the same standard used by banks and international financial institutions to protect sensitive transactions.
Members' personal data is stored on physically and digitally secured servers, accessible only to authorized personnel. A data separation system ensures that financial and identity information cannot be accessed simultaneously from a single point.
Buy138 stands by this commitment: we never sell, rent, or share members' personal data with third parties for any commercial purpose. Your data is used solely for the operational needs of buy138 services.
As a buy138 member, you have full rights to access, update, or request deletion of your personal data. Simply contact our support team — the process is straightforward and requires no complicated procedures.
The buy138 security system actively monitors account activity patterns in real time. If unusual or suspicious access is detected, the system will immediately block the session and send a notification to the account holder.
The buy138 security and data management system is periodically audited by independent cybersecurity certification bodies. Audit results are used to continuously raise the data protection standards we apply.
This Privacy Policy applies to all services operated by buy138, including the web platform at buy138.vu, mobile apps for Android and iOS, and all official communication channels used to interact with members.
By registering and using buy138's services, you confirm that you have read, understood, and agreed to the data collection and usage practices described in this document. This policy also applies to visitors who access the platform without creating an account, albeit with a more limited data scope.
This Privacy Policy is an integral part of buy138's Terms and Conditions. In the event of any conflict between this document and other documents, this Privacy Policy shall prevail with respect to personal data protection.
Buy138 collects members' personal data through various interactions with the platform. Below is a detailed breakdown of the types of data we collect and how it is gathered:
Data you provide directly:
Data collected automatically when you use the platform:
buy138 does not collect sensitive data such as biometric data, health information, or religious/political beliefs under any circumstances.
Data collected by buy138 is used solely for purposes relevant to platform operations and service quality improvement. Here are the specific uses:
Buy138 does not use members' personal data for any purpose beyond those listed above. Use of data for new purposes not mentioned here will require an update to this policy along with notification to members.
Buy138 processes members' personal data on the basis of one or more of the following legal grounds, in accordance with applicable data protection regulations:
Our position is firm: members' personal data is never sold, rented, or traded to any third party. However, in the course of operating our services, buy138 needs to share strictly limited data with the following categories of partners:
All third-party partners working with buy138 have signed data processing agreements obligating them to maintain confidentiality and use data only for agreed purposes.
Member data security is buy138's top technical priority. We implement a multi-layered set of security measures designed to protect data from unauthorized access, breaches, or misuse:
That said, no security system can guarantee 100% absolute protection. Members are therefore also asked to play an active role in keeping their own login credentials secure.
Buy138 retains members' personal data for as long as the account remains active or as long as necessary to fulfill legal obligations, resolve disputes, and enforce applicable agreements.
Members who close their account and wish to request early data deletion may submit a request through the buy138 support team. Requests will be processed in accordance with applicable legal retention obligations.
Buy138 uses cookies and similar technologies to enhance the user experience on the platform. Below are the types of cookies used and their purposes:
| Cookie Type | Purpose | Can Be Disabled |
|---|---|---|
| Essential Cookies | Required for basic platform functions such as login sessions and security | No (opt-in required) |
| Functional Cookies | Remembering your preferences such as language, theme, and display settings. | Yes |
| Analytical Cookies | Collecting anonymous data on platform usage to improve our services. | Yes |
| Security Cookies | Detecting suspicious activity and preventing unauthorized account access. | No (opt-in required) |
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect overall platform functionality, including the ability to log in to your account.
As the owner of your personal data, you have the following rights, which you may exercise at any time at no cost:
Requesting a copy of the personal data we hold about you in a human-readable format.
Updating or correcting personal data that is inaccurate or no longer relevant.
Requesting deletion of personal data, subject to applicable legal retention obligations.
Requesting restriction of data processing in certain situations pending verification or dispute resolution.
Receiving the data you have provided in a structured, machine-readable format.
Objecting to data processing for direct marketing purposes at any time without penalty.
To exercise any of the rights above, simply contact the buy138 support team via live chat. Requests will be processed within a maximum of 30 business days after your identity has been verified.
Buy138 reserves the right to update this Privacy Policy at any time to reflect changes in regulations, industry practices, or platform service developments. The "last updated" date at the top of this page will always reflect the latest version in effect.
For changes that significantly affect the way we handle personal data, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of buy138 services after the changes take effect will be considered acceptance of the updated policy.
We recommend reviewing this page periodically, at least once every three months, to ensure you always understand how we manage your personal data.
If you have any questions, objections, or requests regarding this Privacy Policy or the management of your personal data at buy138, our team is ready to assist through the following channels:
Buy138 is committed to responding to all privacy-related inquiries within a maximum of 5 business days for general questions, and 30 business days for formal data rights requests.